Essential Music

Essential Music Publishing is a full-service music publishing company that provides publishing rights management, song licensing, and royalty collection for songwriters and catalog administrators. When we met Essential Music Publishing, one of the most complicated and time consuming parts of their business process was fielding song licensing requests. While this is a major source of revenue for their team, the existing process was time consuming and inefficient - the large majority of the requests they received were missing data, filled with incorrect information and assumptions, and required high-touch customer interaction. Our goal was to automate this cumbersome process, improve customer experience by reducing the opportunity for user error, and differentiate Essential Music Publishing as an industry leader who caters to both commercial and noncommercial users of music.

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1313 4th Ave North Nashville, TN 37208 (615) 313-7679

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